Store Policy

At The Dolls Aren't Real, we respect your privacy and are committed to protecting your personal information. We want every customer to enjoy a safe, secure, and positive shopping experience.

Your Privacy

When you place an order, contact us, or interact with our website, we may collect information such as your name, contact details, shipping information, and order preferences. This information is used only to process your orders, provide customer support, and improve your experience with us.

We do not sell, trade, or share your personal information with third parties except when necessary to complete your order, process payments, deliver products, or comply with legal requirements.

Secure Shopping

We take reasonable steps to protect your personal information and provide a secure online shopping environment. Payment information is processed through trusted payment providers, and we do not store your full payment details.

Doll Safety

Our reborn dolls are carefully handcrafted collectibles designed for display, collecting, and nurturing experiences. They are not real babies and are not intended to be used as infant toys.

For safety:

• Keep dolls away from young children unless supervised by an adult.

• Some dolls may contain small parts or weighted materials that are not suitable for children.

• Do not place dolls in cribs, car seats, or sleeping areas intended for real infants.

• Handle your doll with care to protect delicate details, painted features, hair, and materials.

Your Trust Matters

At The Dolls Aren't Real, we are dedicated to creating beautiful reborn dolls while protecting your privacy and ensuring a safe and enjoyable experience for every customer.